Terms and Conditions for Keto Diet Foodz Cloud Kitchen
Welcome to
Keto Diet Foodz Cloud Kitchen! By placing an order with us, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Information
1.1
Service Scope: Keto Diet Foodz Cloud Kitchen provides freshly prepared, keto-friendly meals for delivery or takeaway.
1.2
Dietary Compliance: While we aim to adhere to ketogenic principles, we recommend consulting a healthcare provider before starting any diet plan.
2. Orders and Payments
2.1
Order Placement: Orders must be placed through our website, app, or authorized third-party platforms.
2.2
Payment: All orders must be prepaid using the available payment methods. We do not accept cash on delivery.
2.3
Order Confirmation: An order is confirmed only when you receive a confirmation email or SMS from us.
3. Delivery Policy
3.1
Delivery Areas: We deliver within the specified service zones mentioned on our website or app.
3.2
Delivery Timing: We strive to deliver orders within the time slot chosen. Delays may occur due to unforeseen circumstances.
3.3
Delivery Charges: Applicable delivery fees will be displayed during checkout.
4. Cancellation and Refunds
4.1
Cancellation Policy: Orders can be canceled up to 30 minutes after placement. Beyond this, cancellations will not be accepted.
4.2
Refunds: Refunds for canceled orders will be processed within 7-10 business days. No refunds are offered for delivered meals.
4.3
Incorrect or Missing Items: Contact us within 24 hours of delivery for issues regarding incorrect or missing items.
5. Food Safety and Allergies
5.1
Ingredients: Our meals are prepared using fresh, keto-compliant ingredients.
5.2
Allergy Disclaimer: We do not guarantee allergen-free food. Customers with severe allergies must disclose their concerns before ordering.
5.3
Storage Instructions: Consume meals immediately upon delivery or store them as per the provided guidelines.
6. Liability
6.1
Health Disclaimer: Keto Diet Foodz Cloud Kitchen is not responsible for any adverse health effects caused by consuming our meals.
6.2
Service Availability: We reserve the right to refuse service or cancel orders if necessary, with a full refund issued.
7. Intellectual Property
All content on our website, app, and branding, including logos and recipes, is owned by Keto Foods Cloud Kitchen. Unauthorized use is prohibited.
8. Amendments
We reserve the right to update these terms and conditions at any time. Updates will be posted on our website or app, and continued use of our services implies acceptance of these changes.
9. Contact Us
For questions or concerns, please contact us via:
Email:
support@ketofoodscloud.com
Phone: +91 6002759957
By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Keto Diet Foodsz Cloud Kitchen!
